How do make the calculator key on my keypad open the windows 10 calculator with an instance each time the key is pressed?

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asked Jan 21, 2016 by kenbig (120 points)
I thought I needed to update the keyboard driver since the calculator button did not function. I identified the driver as ATK . I found an update of the ATK package for a 64 bit windows 10 and tried to install it but it said there already was a version installed. So I uninstalled the keyboard driver and then tried to install the new driver but it said there already was that driver installed. When I look at the device manager the keyboard says there is a Standard PS/2 Keyboard for the driver which must have got installed on one of the reboots. So the question is what is the proper driver to make my keyboard function as before and how do I install it and uninstall the old stuff.  I updated from windows 7 to windows 10.

Thank you for any help or insight

Ken Bignoli
Additional Details ASUS ROG G74SX laptop. Current windows 10 operating system
commented Jan 22, 2016 by kevinarrows (5,110 points)
No worries. The steps mentioned on the answers.microsoft link, are the ones you should follow. I can only guess that previously, they were not followed correctly. RevoUninstaller is the utility which can do the uninstall and remove registry traces.
commented Jan 22, 2016 by kenbig (120 points)
Sorry, I wish I could trust everyone. This is in no way a criticism of you. I understand the value of you being able to look first hand but....

You are probably correct I must have messed up something following their instructions. I will revisit all that stuff again and see what I can do this next go around. I will back up the registry and create a restore point and forge ahead. I'm not familiar with RevoUninstaller but i will check it out. Thank you for you assistance to this point. I will let you know if and when I have success.
commented Jan 22, 2016 by kevinarrows (5,110 points)
You're Welcome :)
commented Jan 22, 2016 by kenbig (120 points)
Here is what I found out after  I dug a huge hole and jumped into making a lot of stuff not work. But was able to get all working again via a restore point so I could start again.

I installed RevoUninstaller and it identified and removed the ATK package. I was then able to make it quite a ways into the new installer before this message came up "This advertised application will not be installed because it might be unsafe. Contact your administrator to change the installation user interface option of the package to basic.". This is the file I downloaded directly from the ASUS site. ATKPackage_Win10_64_VER100041.zip

 I found an article explaining the messages I was getting but was not able to resolve the problem using their info. (http://blogs.msdn.com/b/smondal/archive/2009/10/13/this-advertised-application-will-not-be-installed-because-it-might-be-unsafe-contact-your-administrator-to-change-the-installation-user-interface-option-of-the-package-to-basic.aspx). As he says "Product state:  (1) The product is advertised, but not installed. " is the problem in that the code writer didn't make the code basic. I'm quite a bit over my head here. But all his stuff worked and I was able to get a text file out that identified the 409.msi file on my computer as not being configured basic. But what next?


On a whim a downloaded the previous driver version of ATK package and miraculously it installed. And now my calculator works as desired on my keyboard.

I had been trying to install ATKPackage_Win10_64_VER100041.zip and this didn't work. This is the one that did. ATKPackage_Win10_64_VER100040.zip

Now the calculator key functions properly. As of yet I don't see any fallout.

thank you for your help
Ken Bignoli
commented Jan 22, 2016 by kevinarrows (5,110 points)
I am glad that you've got it working. And thank you for letting me know. Your efforts will  help others as well. Cheers

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